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- You can return a product if it was not the one you ordered.
In the case that, a product, different from what you ordered, was send to you, you can return it within seven (7) days from the day of the purchase, free of charge. In this case, the product can be returned, only if it is still in its original condition.
The right to withdraw, is not valid in the cases that are excluded from the existing legislation and the case-law, such as products that have been constructed for you personally according to your specifications, services that have been completed, products that are not suitable for return, due to hygiene reasons, if they have been unsealed.
- You can return a product if you want a size change
In the case that, the size you have ordered is not suitable for you, you may change it, after you have contacted via telephone our sales department, so that the availability of the product can be confirmed.
You may change the product within seven (7) days for the day of the purchase and there may be delivery charges.
If you want to return any product, please fill in the form below, for your best and quickest service.
Name, Last Name, Telephone number, Address, Explanation, Notes.
- Return - Product Replacement
The consumer has the right to return the product within 14 (14) calendar days from the date of receipt. The goods must be returned back to their original condition without incurring any other costs other than return expenses. A bank account notification is required for the refund.
- Order cancellation
To cancel your order after it has been completed, please send an e-mail to firstname.lastname@example.org indicating why you wish to cancel the order or contact us at 2310 428128.